Place The Following Functions Of A Department Store On The Service System Design (1)

Place the following functions of a department store on the service-system design matrix: mail order (that is, catalog), phone order, hardware, stationery, apparel, cosmetics, and customer service (such as taking complaints).

The Service system design matrix has entries which list the ways in which service can bedelivered.Degree of customer contactBUFFERED CORE(NONE) Preamble System(Some)Reactive system(much)HIGH…

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