Evergreen Shipping Agency is one of the world’s leading ocean carrier that serves the international ocean logistics needs of U.S. importers and exporters.
Imagine you are interviewing at least one real-world professional working in an operational area and write an analysis addressing the importance of supply chain management and how it works within a company.
In today’s economy, companies can utilize suppliers to gain an advantage over their competitors. Effective supply chain management can lower the cost of a product, while maintaining or even improving quality; a benefit that can differentiate a company to consumers. Because of this, suppliers have become an integral part of most business plans.
The supply chain must be managed to reach organizational goals of sustainability. Many companies realize they cannot be experts in everything, so they form strategic alliances to tap into the expertise of the suppliers. Global competitiveness and customer demand have forced companies to constantly improve their products or services, and companies have turned to suppliers for help.
Just-in-time (JIT) and lean manufacturing are concepts companies have adopted to eliminate waste and shift focus to adding value in key areas. The concept of making just enough of a part to meet current needs only is foreign to a lot of U.S. companies, many of which are still operating with the idea that it is better to push the product through their processes and create the inventory needed to serve the customer. JIT utilizes a pull system, which is identified with small lot sizes, quick changeover, flexible resources, streamlined layout, and uniform plant production. Lean manufacturing works well with JIT because it focuses on streamlining the process and on strict adherence to eliminate waste.
Companies that utilize these tools discover quickly that it is not just the production area which has to work toward the elimination of waste. The marketing, engineering, and purchasing departments all have to coordinate their activities to produce a flexible but flowing process that focuses on serving the customer. These best practices only work if the entire company works together.
In preparation for completing this assessment, you are interviewing one professional working in an operational area within Evergreen Shipping Agency. The goal of the interview is to gain an understanding of the way in which the company transforms inputs into useable outputs for its customers. The purpose of this interview is to understand the importance of operations management through the eyes of the company. Many companies do not use all possible best practices, but they do incorporate some of them, or may be beginning to do so.
Be sure to cover at least the following questions in your interview:
* Why is supply chain management important to a company?
* What operations management (including supply chain management) tools are used by the company to support best practices?
* What alliances or partnerships does the company have with other companies?
* How does the company receive components and/or materials for its product or service?
* How are component parts integrated into the production process?
* What are the key tradeoffs associated with JIT manufacturing?
* What are the key tradeoffs in making outsourcing decisions?
Complete both of the assessment components outlined below.
Interview Component: Once you complete your interview, use the information to write an analysis that accomplishes the following:
* Explain why supply chain management is important to a company.
* Describe operations management (including supply chain management) tools used to support best practices.
* Discuss alliances or partnerships a company might have with other companies to support its operations management strategy.
* Describe how a company receives components and/or materials for its product or service.
* Explain how the component parts are integrated into the production process.
* Describe the key tradeoffs associated with JIT manufacturing.
* Describe the key tradeoffs in making outsourcing decisions.
* Written communication: Written communication should be free of errors that detract from the overall message.
* APA formatting: Any references and citations should be formatted according to APA (6th edition) style and formatting.
* Font and font size: Times New Roman, 12-point.
* Blanchard, D. (2010). Supply chain management best practices (2nd ed.). Hoboken, NJ: Wiley.
* Morana, J. (2013). Sustainable supply chain management. Somerset, NJ: Wiley.
* Drake, M. (2011). Global supply chain management. New York, NY: Business Expert Press.
* Greeff, G., & Goshal, R. (2004). Practical e-manufacturing and supply chain management. Jordan Hill, GBR: Newnes.
* Lai, K., & Cheng, T. C. E. (2009). Just-in-time logistics. Oxon, GBR: Ashgate Publishing Group.
* Reid, R. D., & Sanders, N. R. (2016). Operations management: An integrated approach (6th ed.). Hoboken, NJ: Wiley.
Chapter 4, “Supply Chain Management.”
Chapter 7, “Just-In-Time and Lean Systems.”