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| COVER SHEET for SUBMISSION of INDIVIDUAL/GROUP ASSIGNMENTS |
DEPT/SCHOOL:School of Science (Computer Science& Information Technology)
| Course/Unit Code | Assignment No. |
Date Due |
||
| COSC1182 | 1–Test Plan | 15-APRIL-2019 | ||
| Course/Unit Name | ||||
| Usability Engineering | ||||
| Lecturer/Teacher Name | ||||
| Margaret Hamilton | ||||
| Marker’s Name | ||||
| Head Tutor: Andrian Radic | ||||
STUDENT(S)
| Family name | Given Name | Student Number |
| KUMAR | RAKESH | S3741842 |
| KAUR | SIMRANJEET | S3766339 |
| KAUR | NAVPREET | S3789542 |
Declaration and Statement of Authorship:
- I/we hold a copy of this work which can be produced if the original is lost/damaged.
- This work is my/our original work and no part of it has been copied from any other student’s work or from any other source except where due acknowledgement is made.
- No part of this work has been written for me/us by any other person except where such collaboration has been authorised by the lecturer/teacher concerned.
- I/we have not previously submitted this work for this or any other course/unit.
- I/we give permission for this work to be reproduced, communicated, compared and archived for the purpose of detecting plagiarism.
- I/we give permission for a copy of my/our marked work to be retained by the school for review and comparison, including review by external examiners.
I/we understand that:
- Plagiarism is the presentation of the work, idea or creation of another person as though it is my/our own. It is a form of cheating and is a very serious academic offence that may lead to exclusion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited.
- Plagiarism includes the act of assisting or allowing another person to plagiarise or to copy my/our work.
Student Signature(s) [Type student names if submitting electronically]
I/we declare that I/we have read and understood the declaration and statement of authorship:
| 1) NAVPREET KAUR |
2)RAKESH KUMAR |
| 3) SIMRANJEET KAUR | |
Further information relating to the penalties for plagiarism, which range from a notation on your student file to expulsion from the University, is contained in Regulation 6.1.1 Student Discipline and the Plagiarism Policy which are available on the Policies and Procedures website at www.rmit.edu.au/policies
Copies of this form can be downloaded from the student forms web page at www.rmit.edu.au/students/forms
Cover sheet for submission of work for assessment
COSC1182/83 Usability Engineering
Test Plan
Assignment 1
https://www.ebay.com.au/
NAVPREET KAUR
RAKESH KUMAR
SIMRANJEET KAUR
Table of contents:
| Section | Content | Page |
| 1 | Participant and Recruitment Summary |
03 |
| 2 |
Facilitator script | 04 |
| 3 |
Screener and Pre-Test Questionnaires | 05 |
| 4 | Post-Test Questionnaire |
06 |
| 5 | Consent Form |
07 |
| 6 | User Task Description |
08-09 |
| 7 |
User Task Sheets (for participants) | 10 |
| 8 |
Source Documents | 11 |
SECTION 1: PARTICIPANT AND RECRUITMENT SUMMARY
- Age range and source of participants
Indicate the age range of people you plan to approach. Howdo you intend to approach people to be involved in the test? (ie. how do you know them?) (up to 50 words)
The age range is between 20-35 of participants. As we were searching participants to complete this assignment and its a group assignment so we planned to complete it with friends and neighbours. We are finishing it with 10 people . Firstly we discussed with people regarding my assignment and convinced them to become a part of it.
User 1. NIRLEP SINGH
User 2. GAGANDEEP SINGH
User 3. NAVDEEP KAUR
User 4.RAMANDEEP KAUR
User 5. HARPAL KAUR
User 6.JAGDEEP SINGH
User 7.SANDEEP KAUR
User 8.AMARSWEET KAUR
User 9.ROOPDEEP SINGH
User 10.VICKY
- Explain how you will recruit your participants and invite them to participate
Include in your explanation the precise details of the recruitment method (e.g. direct approach, networking, advertisements/flyers, accessing a database (are you authorised), talking to a group) (up to 50 words)
It is required to complete this test with users and we started trying to search users for our assignment. At starting, we discussed by face to face with our neighbours and friends because we wanted to confirm first that are they interested to be a part of this survey or not and all were agreed and we asked how do they usually do shopping such as online or offline.
- Explain the steps to be taken to ensure that participation will be purely voluntary
Is there a chance the participants are influenced by a dependency relationship between the researcher and participant? If so, explain the steps taken to ensure voluntary participation(up to 100 words)
We do not have any particular relation with users. We convinced them to be involved.I ensured them also that their identity will be hidden so they needless to hesitate.We did not shoot or record any scene during that interview so that all of them must feel free and relax to answer the question and do the task.We created a friendly environment to make sure they are being interested.
SECTION 2: FACILITATOR SCRIPT
We are going to discuss few things regarding a website.
Let us explain first why we are here. We are testing a website that we are working on to see how people use it and all of you will help us to work on a website in this session.
We are actually working on a site that how easy it is to use. We are not testing you.
You need not to be worried about making any mistake. We want to see your honest feedback as it is not going to hurt any feeling.
We request you to think out loud as it will help us to understand what is going through your mind. Feek free to ask any question. As we want to know that how people feel when they do not have someone sitting next to them for help. It will take around 45 minutes and
you can quit at any time. I am writing down your all answers and you will not be recorded.I will request you to create an account in ebay.com and i am going to give you a paper in which it is mentioned that the information i am getting from you,i can use for my study purpose and your signatures are must.
Do you have any question before starting?
QUESTIONS:-
1-Which website do you use for online shopping?
2-Are you a current user of ebay?
3-Did youy use ebay in the past?
4-Are you aware about best features of ebay?
5-Do you know thst ebay is the only one provides bid option?
6-People can sale their products on ebay along with gumtree as well, do you have information about that?
7-Do you know the complete process of shopping such as how to search and add to cart?
8-Do you know that you can give and see reviews?
SECTION 3: SCREENER & PRE-TEST QUESTIONNAIRE
Q1.Tell me about yourself (i.e Name,Age,Occupation,Daily routine)?
Q2.How do you do online shopping usually?
Q3.Do ypu prefer online shopping?
Q4.What kind of work environment you like?
Q5.Have you ever been interviewed and participated in any survey?
SECTION 4: POST-TEST QUESTIONNAIRE
Q1.How easy it is to find specific information in this website?
Q2.Did you get frustrated while working in this site?
Q3. Compare to what you expected,how quickly did the tasks go?
Q4. How pleasing overall look of the site?
Q5.Would you like to give any recommendation to change something in site?
SECTION 5: CONSENT FORM
Usability test consent form
Please read and sign this form.
We are Usability Engineering students at RMIT University under Dr. AlexandraUitdenbogerd. We are asking you to be in a study to help us determine the usability of [ebay.com.au] for a student project on Usability Testing.
Feel free to ask any questions to us that you have before or during the test. The usability test should not exceed [45] minutes in length.
In this usability test:
- You will be asked to perform certain tasks on a website.
- You will be asked to fill in a pre-test and post-test questionnaire.
- You will be recorded for purpose of later playback
Participation in this usability study is voluntary. You can withdraw your consent to the experiment and stop participation at any time. Any information that is obtained will remain confidential and will be disclosed only to teaching staff.
If you have any questions after today, please contact Margaret Hamilton by emailing margaret.hamilton@rmit.edu.au.
Participant Consent
I have read and understood the information on this form and had all of my questions answered. I willingly agree to participate. I consent to the use of data gathered during the course of this study through the questionnaires, and I understand that I may discontinue participation at any time.
Rakesh Kumar , Simranjeet Kaur 14/04/2019
______________________________ _________________
Participant’s Signature Date
Navpreet Kaur 14/04/2019
______________ _________________
Usability Consultant Date
SECTION 6: USER TASK DESCRIPTIONS
Task Name: 1.Create an account
| Objective | Account opening |
| Scenario | Register your id as a new user |
| Dependencies | Must have email id or contact number |
| Estimated Length | 8 minutes |
| Possible Solution | Registering mobile number and email |
| Starting Point | Search in google |
| Measuring Success | Satisfactory |
SECTION 6: USER TASK DESCRIPTIONS
Task Name: Add to cart a pair of shoes less than $60
| Objective | Account opening |
| Scenario | Register your id as a new user |
| Dependencies | Must have email id or contact number |
| Estimated Length | 8 minutes |
| Possible Solution | Registering mobile number and email |
| Starting Point | Search in google |
| Measuring Success | Satisfactory |
SECTION 6: USER TASK DESCRIPTIONS
Task Name: Show customers ratings and reviews
| Objective | Account opening |
| Scenario | Register your id as a new user |
| Dependencies | Must have email id or contact number |
| Estimated Length | 8 minutes |
| Possible Solution | Registering mobile number and email |
| Starting Point | Search in google |
| Measuring Success | Satisfactory |
SECTION 6: USER TASK DESCRIPTIONS
Task Name: Find the datails to contact customer care and seller also
| Objective | Account opening |
| Scenario | Register your id as a new user |
| Dependencies | Must have email id or contact number |
| Estimated Length | 8 minutes |
| Possible Solution | Registering mobile number and email |
| Starting Point | Search in google |
| Measuring Success | Satisfactory |
SECTION 6: USER TASK DESCRIPTIONS
Task Name: Review an item of your choice
| Objective | Account opening |
| Scenario | Register your id as a new user |
| Dependencies | Must have email id or contact number |
| Estimated Length | 8 minutes |
| Possible Solution | Registering mobile number and email |
| Starting Point | Search in google |
| Measuring Success | Satisfactory |
SECTION 7: USER TASK SHEETS (for participants)
Write your tasks in large font so that users can easily read it….
TASKS-
1.Create an account
2.Add to cart a pair of shoes less than $60
3.Show customers ratings and reviews
4.Find the datails to contact customer care and seller also
5.Review an item of your choic
SECTION 8: SOURCE DOCUMENTS
Section 1:FACILITATOR SCRIPT
I took some ideas from given website link
http://www.indiana.edu/~audioweb/T284/krug_questions.html
SECTION 4: POST-TEST QUESTIONNAIRE
Post test questions were adopted from
http://www.d.umn.edu/~lcarlson/testing/planning/post_questionnaire1.html
Section 2: Test Summary
Test summary questions were adapted from parts of the CHEAN Ethics Application Form for Negligible Risk. The full form is available from: http://www.rmit.edu.au/browse;ID=k4pi5qcz22qy (retrieved: June 2011)
Section 5: Consent Form
The consent form was adapted from two sources:
- Usability Test Documents from the University of Washington, URL: http://faculty.washington.edu/jtenenbg/courses/452/w09/docs/usabilityTestDocuments.rtf.
- (2009) Bailey, G; Baillargeon, T; Barragree. C.D. Handbook on Developing Online Curriculum Materials for Teachers: Lessons From Museum Education Partnerships. Gerald Bailey, Tara Baillargeon, Cari D. Barragree (page 62)
